Please book your appointments as early as possible to
insure your first choice of appointment times. You may
book appointments in person or by phone. A credit card
or gift certificate number will be required to secure
your appointment.
Due to our limited availability, and courtesy to our
many guests as well as our therapists, we request a 24-hour
notice of cancellation. If appointments are not cancelled
within 24 hours, you may be charged 50% of the treatment.
Please ask us for details on how we can make your party,
shower or meeting an enjoyable one. A 20% gratuity service
charge is added onto services for parties of four or
more. We are unable to change services on the day of
the party. If any changes are to be made they must be
done 24 hours before services if we are able to accommodate.
Our cancellation policy for group bookings is 48 hours
in advance or you will be charged for 50% of the services.
Please arrive 20 minutes prior to your first treatment
to allow ample time to check-in, and prepare for your
treatment. Included with all facials, massages and body
treatments we invite you to enjoy the complimentary use
of our desert dry sauna and turkish Steam and shower
before or after your services.
Your promptness is greatly appreciated. Arriving late
will simply limit the time for your treatment, and you
will be responsible for full service fees. Your treatment
will end on time so that the next guest is not delayed.
If you are more than 15 minutes late for your appointment
you may be asked to reschedule.
We provide lockers, robes and sandals for clients receiving
treatments we ask that you please wear them while in
public areas of the spa including the sauna. We appreciate
no nudity. We suggest that you leave your valuables at
home, as we are not responsible for any lost or stolen
articles.
Upon check-in, all spa guests will be asked to complete
a brief questionnaire designed with your well-being in
mind. Please advise your service provider of any medical
conditions or concerns including medication use, before
service. Please tell us if you are pregnant, have high
blood pressure or allergies. This information is used
solely to provide you with the best care possible and
remains confidential.
At any time you are uncomfortable
during a treatment, please inform your therapist. We try
very hard to anticipate your needs, but are not offended
when you point them out to us.
As a courtesy to other guests
please maintain a quiet level of conversation and we
ask that you please turn your cell phones and pagers
off and store them in your car or locker.
Spa guest must
be 16 years of age or older unless accompanied by an adult.
Children are not permitted in treatment rooms. Please arrange
for childcare prior to visit.
Smoking is not permitted on the premises.
Hoshall’s Salon and Spa gift cards make the perfect
gift for any occasion. Beautifully packaged gift certificates
are available for purchase in any denomination or for
any service. You can purchase gift certificates in person,
securely online or over the phone. Gift Cards are only
redeemable for services and merchandise and are non-refundable.
Gift cards must be presented at the time of redeeming.
Hoshall’s Salon and Spa is not responsible for
lost or stolen cards.
All prices are subject to change without notice.
We accept cash, local checks, Visa, MasterCard and gift
cards. There is a $25 charge for any returned check.
Gratuities
are not included in the cost of your treatment and is left
to your discretion. An envelope is provided at the front
desk for your convenience.
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